What part of sidewalks are business owners responsible for removing snow from?

While the new sidewalk dimensions and surfaces are different from the former ones, the area that downtown merchants must shovel remains the same – straight out from storefronts to the curb. In areas where planters have been installed, merchants are responsible for removing snow and ice from around all sides of the planters adjacent to their storefronts. In the 200 block while barricades remain, the construction contractor will help with removing snow from sidewalks. 

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1. When are streets plowed?
2. When is snow removed from the new raised crosswalks, alleys and curb bump-outs downtown?
3. What part of sidewalks are business owners responsible for removing snow from?
4. How do I report mailbox damage?
5. Where should snow shoveled from downtown sidewalks be placed?
6. What special care needs to be taken with the fresh concrete surfaces downtown?
7. Where can questions or concerns be directed regarding snow removal?